This is the most common point of confusion.
For much newer devices or if you are moving data to a modern Samsung phone, you should use Samsung Smart Switch instead, which replaced Kies for devices starting with the Galaxy Note 3 and Galaxy S6. samsung kies for android 4.4.2
: Kies was the primary method for pushing official OS upgrades, such as the Android 4.4.2 KitKat update for international versions of the Galaxy Note 3. Data Management : It allows users to back up and restore contacts, messages, and call logs directly to a PC or Mac. Media Synchronization This is the most common point of confusion
: Ensure your phone screen is unlocked; otherwise, Kies may not be able to read the data. Important Considerations Compatibility Transition samsung kies for android 4.4.2