Marco stared at the glowing PDF title on his laptop: Never Split the Difference by Chris Voss — Better. He’d downloaded it because negotiations had become his daily grind: salaries, vendor contracts, a fraught custody schedule for his sister. He wanted more than tactics; he wanted a way to keep his humanity while getting results.
Don’t seek the "win-win." Seek the "win-win... or no deal." Splitting the difference is a lazy way out that often leads to two unhappy people. never split the difference by chris voss pdf better
"Splitting the difference," Voss argues, "is wearing one black and one brown shoe. It’s not a compromise; it’s a lazy way out that leaves value on the table and neither party happy." Marco stared at the glowing PDF title on