If the block is due to or address mismatch , follow these steps:

| Issue | Solution | |-------|----------| | “User ID blocked” | Wait 30 mins after unblocking before login | | OTP not received | Check registered mobile, request resend | | App crashes | Clear cache (Android) or reinstall again |

: If the app is freezing or crashing, try clearing the app cache or reinstalling the app. 2. Unblocking via Online/Net Banking

Public feedback highlights a sharp divide between official procedures and reality: Sudden Freezes: Many users on