: Go to Settings > Update & Security > Windows Update and click Check for updates .

If you are on Windows 10 (European edition) or KN (Korean edition), you lack the Media Feature Pack. Photoshop needs certain codecs. Download the "Media Feature Pack for N versions of Windows 10 Version 1607" directly from Microsoft.

Since Windows 10 version 1607 is several years old and most versions reached their end of service, it is highly recommended to update to the latest available version (such as 22H2) for security and broader software compatibility. Automatic Update Settings > Update & Security > Windows Update Check for Updates Manual Update : If the automatic tool fails, use the Windows 10 Update Assistant to force an upgrade to the latest stable build. How to get the Windows 10 Anniversary Update